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Every few years, a major sporting tournament gives us a close-up view of human psychology.
This year, it has been on full display during the World Cup.
I am no football expert, but I enjoy international tournaments. As an amateur student of human psychology, I am often as interested in what happens between the players’ ears as I am in what happens on the pitch.
The recent semi-final between England and Argentina was a perfect example.
With the benefit of hindsight, I can say that when I saw the teams in the tunnel, and especially while they were singing their national anthems, I had the sense that Argentina believed they were going to win.
Then England scored the first goal, and I thought perhaps we really did have a chance.
Unfortunately, that was the point at which the game seemed to change.
England became more defensive. Argentina continued to push forward, and Messi began rallying the players around him. England tried to protect what they had. Argentina continued to play as though victory was still theirs to take.
Eventually, Argentina found the equaliser and then the winning goal.
Football matches are not decided by belief alone.
Tactics, preparation, skill, fitness and individual decisions all matter. But belief influences how those things are used when the pressure increases.
Belief does not guarantee victory, but it affects whether you continue looking for a way to win or start protecting what you already have.
The same thing happens when you run a consultancy.
It shows up most clearly when there is something at stake. A prospective client questions your fees and, before you have fully explained the value, you start looking for ways to reduce them. Your marketing does not generate an immediate response, so you broaden the message until it loses the precision that made it valuable. Then a significant opportunity appears and, rather than stepping forward, you begin wondering whether the client should choose somebody larger or better known.
The question is whether you trust your capability enough to use it confidently when it matters.
Years of experience with a particular type of client and problem can make you unusually well placed to help, even when that expertise applies within a relatively narrow field.
Your value sits in the particular combination of experience, insight and approach you bring to that space.
Many of the highly experienced consultants I meet find this difficult to express.
They are thoughtful and reserved. Aware of the limits of their knowledge, they are reluctant to make claims they cannot support.
These are good qualities, but they can also make it harder for prospective clients to recognise what they genuinely provide.
Communicating self-belief can feel like arrogance or over-promotion.
But there is a difference between claiming superiority and being confident about where you create value.
Positioning confidence means being clear about the work you are best placed to do and being willing to say so.
Messi does not need to spend the entire match proving that he belongs on the pitch. His movement often looks unhurried, but when the opportunity appears, he acts with complete commitment.
For a consultant, that means being clear about who you help and where your experience matters most, then communicating that value without immediately qualifying or diminishing it.
The most useful self-belief grows from evidence.
Clarity about the clients you serve helps you win more of the right work. Doing that work deepens your experience and gives you stronger examples. Over time, your language becomes more precise, and the right clients begin to recognise themselves in it.
That recognition attracts more of the work you are best placed to deliver, reinforcing your belief in the value you provide.
The difficulty is getting the cycle started. You have to trust some of the evidence already in front of you rather than waiting until the case feels undeniable.
The same confidence needs to carry through your client acquisition system: who you choose to serve, the problems you focus on, how you describe your value and the journey you create for prospective clients.
The Ready-to-Buy Playbook starts with your best clients and what matters when they are preparing to buy. From there, it maps a clearer route for them to recognise your value and move forward.
It gives you a position you can explain clearly, with evidence behind it.
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