Privacy Policy

Consultancy Growth Club

Effective Date: 01/02/2024

Last Updated: 02/02/2026

1. Introduction

Consultancy Growth Club (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to:

- Visitors to our website

- Newsletter subscribers

- Members of Consultancy Growth Club

- Participants in our community, live sessions, events, and digital platforms

By using our website or services, you acknowledge this Privacy Policy.

2. Who We Are

Consultancy Growth Club is operated by:

Connected State Ltd

Company number: 15388258

Registered office:

24 Cecil Avenue

Bournemouth

Dorset

BH8 9EJ

United Kingdom

Trading as: Consultancy Growth Club

Contact us using the address above or form at the bottom of this page.

3. Personal Data We Collect

We only collect data that is relevant, proportionate, and necessary for operating our services.

3.1 Data You Provide Directly

This may include:

- Name

- Email address

- Telephone number

- Business name and role

- Billing and account details

- Communications sent to us

- Information shared during onboarding calls, community discussions, or live sessions

3.2 Membership & Community Data

If you are a member, we may collect:

- Account and membership status

- Community posts, comments, and direct messages

- Participation in live calls and events

- Questions, contributions, or feedback shared during sessions

- Notes or materials shared voluntarily as part of your participation

Some of this information may include commercially sensitive business information, which we treat as confidential.

3.3 Recordings

We record certain live sessions. These recordings may include:

- Your name

- Voice

- Questions or contributions

Recordings are used for:

- Member access to replays

- Internal review and service improvement

- Marketing purposes where permission has been given

3.4 Payment & Billing Data

Payments are processed by Stripe. We do not store card details.

We may retain:

- Billing status

- Payment history

- Invoice and VAT information

3.5 Technical & Usage Data

Payments are processed by Stripe. We do not store card details.

We may collect limited technical data such as:

- IP address

- Browser and device type

- Basic usage analytics for our website or platforms

4. How We Use Your Data

We use personal data for the following purposes:

- Delivering paid memberships and services

- Managing access to the community, sessions, events, and platforms

- Running and recording live calls and onboarding sessions

- Providing support and responding to enquiries

- Managing billing, payments, and account administration

- Improving our services, tools, and member experience

- Sending relevant service communications

- Sending marketing communications where you have opted in

We do not sell personal data or share it with third parties for their own marketing purposes.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

Contractual necessity

- Processing required to deliver paid memberships and services you have signed up for

Consent

- For marketing communications and optional participation (you can withdraw consent at any time)

Legitimate interests

- To operate, improve, and protect our services, community, and business

6. Confidentiality & Community Data

We take confidentiality seriously.

Information shared by members within:

- The community

- Live sessions

- Events

- Onboarding calls

is treated as confidential and accessed only where necessary to operate and support the service.

Members are expected to respect the confidentiality of other members in line with our Terms & Conditions.

7. Third-Party Services & Processors

We use trusted third-party providers to deliver our services, including but not limited to:

- Payment processors (e.g. Stripe)

- Community and membership platforms

- Video conferencing tools

- Email marketing and communications tools

- Analytics and performance tools

- AI-enabled services (now or in the future)

These providers only process data on our behalf and are required to meet appropriate data protection standards.

.

8. International Data Transfers

Some of our third-party providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

- UK-approved Standard Contractual Clauses

- Adequacy decisions or equivalent protections

8. Cookies & Tracking

Our website may use cookies to enhance user experience. You can manage or disable cookies through your browser settings.

9. Data Retention

We retain personal data only for as long as necessary to:

- Deliver services

- Meet legal, accounting, or regulatory requirements

- Resolve disputes

- Maintain records of consent

Membership-related data is typically retained for the duration of your membership and a reasonable period afterwards, unless you request deletion or legal obligations require longer retention.

10. Your Rights Under UK GDPR

You have the right to:

- Access your personal data

- Correct inaccurate or incomplete data

- Request deletion of your data

- Restrict processing

- Object to processing for direct marketing

- Request data portability

To exercise these rights, contact us using the contact details or form below.

11. Cookies & Tracking

Our website uses cookies to:

- Ensure basic functionality

- Improve user experience

- Understand how visitors interact with our content

Where required, we use a cookie consent mechanism. You can manage cookie preferences via your browser settings.

12. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

- Secure platforms

- Access controls

- Encrypted systems where applicable

No system is completely secure, but we take reasonable steps to protect your data.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website. Significant changes will be communicated where appropriate.

10. Contact Information

For any questions or concerns about this Privacy Policy, contact us at:

Connected State Ltd t/a Consultancy Growth Club

24 Cecil Avenue

Bournemouth

Dorset

United Kingdom

BH8 9EJ

Or you can contact us using the form below: