Privacy Policy

Consultancy Growth Club

Effective date: 01/02/2024

Last updated: 14/10/2026

1. Introduction

Consultancy Growth Club (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to:

- Visitors to our website

- Newsletter subscribers

- Members of Consultancy Growth Club, and team members named on a Team membership

- Participants in our community, live sessions, events, and digital platforms, including MyGrowthPilot

By using our website or services, you acknowledge this Privacy Policy.

2. Who we are

Consultancy Growth Club is operated by:

Connected State Ltd

Company number: 15388258

Registered office:

24 Cecil Avenue

Bournemouth

Dorset

BH8 9EJ

United Kingdom

Trading as: Consultancy Growth Club

Contact us using the address above or form at the bottom of this page.

3. Personal data we collect

We only collect data that is relevant, proportionate, and necessary for operating our services.

3.1 Data you provide directly

This may include:

- Name

- Email address

- Telephone number

- Business name and role

- Billing and account details

- Communications sent to us

- Information shared during design calls, community discussions or live sessions

3.2 Profiles and your design

As part of the first 90 days of membership, we collect:

- Your results from two assessments, Kolbe A and the GC Index, which describe how you prefer to work and the contribution you naturally make. These are not health or medical data.

- The preparation you complete before each design call

- The one-pagers and supporting material produced during your design process, held in your Value MAP in MyGrowthPilot

On a Team membership, we collect the same for each named team member, and produce a Team Energy Map from their combined results. The founder is responsible for telling team members that we'll process their data this way before they complete their assessments.

3.3 MyGrowthPilot data

MyGrowthPilot holds your design and runs your business development rhythm. In it, we hold:

- Your Value MAP and one-pagers

- Your contacts, companies and prospects, and your notes and activity about them

- Your usage of MyGrowthPilot and its roles

The contacts, companies and prospects you add are information about other people and businesses. You are responsible for having the right to add them. We process that information only to provide MyGrowthPilot to you.

3.4 Recordings and transcripts

Your design calls and Day 90 review are recorded and transcribed. This is an essential part of the design process: the transcripts are used, with your assessment results and preparation, to produce your one-pagers.

Other live sessions, such as peer calls, 1:1s and team sessions, may be recorded. We will tell you when a call is being recorded. Recordings may include your name, voice and contributions and are used for member access to replays, internal review and service improvement, and marketing only where you have given permission.

3.5 Membership & community data

- Account and membership status

- Community posts, comments, and direct messages

- Participation in live calls, Breakthrough Days and events

- Questions, contributions, or feedback shared during sessions

- Notes or materials shared voluntarily as part of your participation

Some of this information may include commercially sensitive business information, which we treat as confidential.

3.6 Payment & billing data

Payments are processed by Stripe. We do not store card details. We may retain billing status, payment history, and invoice and VAT information.

3.7 Technical & usage data

We may collect limited technical data such as IP address, browser and device type, and basic usage analytics for our website and platforms.

4. How we use your data

We use personal data for the following purposes:

- Delivering paid memberships and services

- Producing your Founder's Energy Map and the rest of your design. Your assessment results, preparation and call transcripts are processed through AI tools to produce draft one-pagers and call agendas, which Stephen or a certified CGC coach then reviews and finalises with you

- Providing MyGrowthPilot, including the AI roles that work with your design and pipeline data

- Managing access to the community, sessions, events, and platforms

- Running and recording live calls and design calls

- Providing support and responding to enquiries

- Managing billing, payments, and account administration

- Improving our services, tools, method and member experience, including using member data in anonymised, aggregated form that does not identify you or your business

- Sending relevant service communications

- Sending marketing communications where you have opted in

We do not sell personal data or share it with third parties for their own marketing purposes. The AI providers we use do not use your data to train their models.

5. Legal basis for processing

Contractual necessity

- Processing required to deliver the membership you have signed up for. This includes issuing and processing your assessments, recording and transcribing your design calls, processing those through AI tools to produce your design, and providing MyGrowthPilot.

Consent

- For marketing communications, use of recordings or quotes in marketing, and optional participation. You can withdraw consent at any time.

Legitimate interests

- To operate, improve and protect our services, community and business, including the anonymised, aggregated use of member data to improve MyGrowthPilot and our method.

Legal obligation

- To keep billing and tax records for the period the law requires.

6. Confidentiality & community data

Information shared by members in the community, live sessions, events, design calls and MyGrowthPilot is treated as confidential and accessed only where necessary to operate and support the service. Certified CGC coaches who run design calls on our behalf are bound by the same confidentiality.

Members are expected to respect the confidentiality of other members in line with our Terms and Conditions.

7. Third-party services and processors

We use trusted third-party providers to deliver our services, including but not limited to:

- The providers of the Kolbe A and GC Index assessments, who collect your responses and generate your results under their own privacy policies

- AI providers, including Anthropic (Claude) and OpenAI (ChatGPT), which process your assessment results, preparation, transcripts and MyGrowthPilot data on our behalf. You access MyGrowthPilot through your own Claude or ChatGPT account, and that provider's privacy policy applies to your account with them.

- Call recording and transcription tools

- Payment processors (e.g. Stripe)

- Community and membership platforms

- Video conferencing tools

- Email marketing and communications tools

- Analytics and performance tools

These providers only process data on our behalf and are required to meet appropriate data protection standards.

8. International data transfers

Some of our providers, including the assessment and AI providers, process data outside the UK, mainly in the United States. Where this happens we rely on appropriate safeguards, such as the UK International Data Transfer Agreement or Addendum, UK adequacy regulations, or the provider's certification under the UK Extension to the EU-US Data Privacy Framework.

9. Data retention

We retain personal data only for as long as necessary to deliver services, meet legal, accounting or regulatory requirements, resolve disputes and maintain records of consent. In particular:

- MyGrowthPilot data, including your Value MAP, one-pagers, contacts, companies and prospects: kept while your membership is active or paused, and for 90 days after it ends so you can rejoin and pick up where you left off. After 90 days it is deleted. We will not delete it while an export you have requested is outstanding.

- Assessment results, design call recordings and transcripts: kept while your membership is active or paused, and deleted with your MyGrowthPilot data 90 days after your membership ends.

- Other session recordings: kept while they remain available to members as replays.

- Billing and tax records: kept for six years after the end of the financial year they relate to, as the law requires.

- Marketing data: kept until you unsubscribe or withdraw consent.

10. Your rights under UK GDPR

You have the right to access your personal data, correct inaccurate or incomplete data, request deletion, restrict processing, object to processing including for direct marketing, and request data portability.

Members can ask at any time for an export of their key MyGrowthPilot data: Value MAP, contacts, companies and prospects. We provide it within 30 days of the request.

If you ask us to delete your data while you are a member, we may be unable to continue providing parts of your membership that depend on it, such as your design and MyGrowthPilot. If you ask us to delete your data within 90 days of leaving, you will not be able to rejoin with your previous data.

To exercise these rights, contact us using the details or form below. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

11. Cookies & tracking

Our website uses cookies to ensure basic functionality, improve user experience and understand how visitors interact with our content. Where required, we use a cookie consent mechanism. You can manage cookie preferences through your browser settings.

12. Data security

We take appropriate technical and organisational measures to protect personal data, including secure platforms, access controls and encrypted systems where applicable. Access to assessment results, transcripts and MyGrowthPilot data is limited to our team, the certified CGC coach working with you, and the systems needed to deliver the service. No system is completely secure, but we take reasonable steps to protect your data.

13. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website. Significant changes will be communicated where appropriate.

14. Contact us

For any questions or concerns about this Privacy Policy, contact us at:

Connected State Ltd t/a Consultancy Growth Club

24 Cecil Avenue

Bournemouth

Dorset

BH8 9EJ

United Kingdom

Or you can contact us using the form below: