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When I ask consultancy owners what makes them unique, eight out of ten will say their personalised approach and tailored solutions.
And yet, many still hit a growth ceiling.
They don’t realise that this personalised approach is holding them back. Offering a different solution for each client often limits scalability.
Here’s how to rethink your offers and create an irresistible offer ecosystem that drives both growth and client satisfaction.
For this post, when I say offer, I mean it in its broader sense. An offer is not just a discount or special promotion; it’s the way you package value for your prospects and clients.
This includes what you name, how you explain, what you include, and how you price it.
While “offer” often has a connotation of discounting, in this context it refers to your overall proposition. Your offers may be free or paid, and can include services, products, and full solutions.
Each offer within your ecosystem will have three key characteristics:
A name
A promise
A price (which may be free or paid)
Your consultancy requires an ecosystem of offers rather than a single offer. Your offers should guide prospects and clients through their journey with you—helping them progress from awareness to action, all the way through their transformation.
Here’s the breakdown:
Lead Magnets: Attract ideal prospects
Lead magnets help you gather contact details by offering insights into your ideal clients' pain points or dreams. Whether it’s a free eBook, guide, or checklist, lead magnets exchange value for contact information. The goal? Keep it simple. The more valuable the lead magnet, the more information you can request in return.
Building trust is essential, especially when you're offering high-value solutions. Trust builders—newsletters, podcasts, email sequences—allow you to stay connected with your audience, nurturing them over time until they're ready to buy.
Only 3% to 7% of your market is actively looking for a solution at any time. This is where your "In-The-Market" offers come in. They qualify prospects and identify those ready to take action, so you're not wasting time on unqualified leads.
Pre-Sales Educators: Pre-sell your prospects
Too many consultancies jump straight to sales calls, wasting time with unqualified prospects. Pre-sales offers educate prospects before the call, saving you time by ensuring that only the best opportunities make it through.
Foundation Solution: Establish foundations
Your foundation solution is where the journey begins. Typically completed within 12 weeks, it sets the groundwork for the full transformation your client desires. It also tests whether both you and the client are a good fit for the longer-term relationship.
Supporting Services: Support the total transformation
Your supporting services help clients maintain the full transformation they’ve achieved. These services often require less input from you but still provide value, helping maintain recurring revenue and extending the client relationship.
Flagship Solution: Deliver the total transformation
After completing the foundation solution, clients will be ready for your flagship offering—the solution that helps them achieve the big transformation they want. This could take anywhere from three months to three years but, by now, both sides are confident in the relationship.
Creating an irresistible ecosystem
The key to an irresistible offer ecosystem lies in having each offer tick three boxes:
A compelling promise
A credible price
A memorable name
When these elements come together, your offers will resonate deeply with your ideal clients.
By systemising your offer ecosystem, you shift away from delivering bespoke solutions and instead focus on scaling a proven, repeatable process.
Generating ideal clients for your ecosystem
You need a steady flow of ready-to-buy clients to sustain your offer ecosystem. You can learn how to generate these leads through my free "Ready-To-Buy Playbook.
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